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Shippings and Returns

Shipping Information: At Works and Days, we want to make your shopping experience as convenient as possible. We offer international shipping to bring our stylish products right to your doorstep, no matter where you are in the world. Please review the following information to understand our shipping process and policies. Shipping Destinations: We proudly ship to most countries around the world. During the checkout process, you can select your country from the available options. If your country is not listed, please contact our customer support team, and we'll do our best to assist you. Shipping Methods and Timeframes: We partner with trusted shipping carriers to ensure prompt and reliable delivery of your orders. The shipping methods available for your country will be displayed during the checkout process. Here are some estimated timeframes for delivery: Standard Shipping: Typically arrives within 5-10 business days after the order has been processed and dispatched. Please note that the actual delivery times may vary depending on your location, customs clearance procedures, and unforeseen circumstances beyond our control. Rest assured, we always strive to provide you with the most accurate estimates and update you with tracking information once your order is on its way. Shipping Fees: Shipping fees are calculated based on the weight and dimensions of your order, as well as the destination country. The exact shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your purchase. Customs and Duties: For international orders, customs and import duties may apply in the destination country. These fees are determined by the customs authorities and are the responsibility of the recipient. Please note that customs policies vary from country to country, and we recommend contacting your local customs office for more information on any applicable fees. Returns and Exchanges: We want you to love every purchase you make from [Your Fashion Store]. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and exchange policy. Please read the following guidelines for returns and exchanges: Eligibility: Items must be returned or exchanged within 30 days from the date of delivery. Items must be unworn, unused, and in their original condition with all tags and packaging intact. Due to hygiene reasons, certain items such as underwear, swimwear, and earrings are not eligible for return or exchange unless they are damaged or faulty upon receipt. How to Initiate a Return or Exchange: To initiate a return or exchange, please follow these steps: Contact our customer support team within 30 days of receiving your order and provide your order number, the item(s) you wish to return or exchange, and the reason for the return or exchange. Our customer support team will guide you through the return process and provide you with a return shipping label if applicable. Pack the item(s) securely in the original packaging or a suitable alternative, ensuring that all original tags and packaging are included. Affix the return shipping label (if provided) to the package and drop it off at your nearest post office or shipping carrier's location. Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a damaged or faulty item. In case of a damaged or faulty item, please contact our customer support team immediately, and we will assist you in resolving the issue. Refunds and Exchanges: Once we receive your returned item(s) and verify their condition, we will process your refund or exchange. Refunds will be issued to the original payment method used during the purchase. Exchanges will be processed promptly, and the replacement item(s) will be shipped to you following the same shipping method chosen for the original order. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.